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Terms of Use

1. Thank you for visiting RED BOX KARAOKE website (“this Website”). RED BOX KARAOKE through this Website provides information and booking services for karaoke entertainment and take part in a community under certain terms and conditions as set forth in this Agreement. You hereby acknowledge and agree that your personal data has been given to us for the purposes of making bookings and providing you with confirmation of that booking, providing and developing ancillary services and facilities, accounting, billing and auditing, checking credit or other payment cards, security, administrative and legal purposes, systems testing, maintenance and development, statistical analysis, and helping us in any future dealings with you. For these purposes, you authorize us to retain and use your personal data and to transmit it to our own offices, authorized agents and associates, government agencies, or the providers of the services mentioned above.

2. By accessing and using any part of this Website (including any electronic application, payment or other service available from time to time on this Website), you shall be deemed to have accepted and agreed to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.

3. These Terms of Use may be amended, modified or otherwise varied from time to time at the absolute discretion of RED BOX KARAOKE. All changes will be posted on this page, and your use of this Website after such changes have been posted will constitute your agreement to the revised Terms of Use and all of the changes.

Proprietary Rights

4. This Website is fully owned and operated by RED BOX KARAOKE. The name of RED BOX KARAOKE and other names as may be adopted by RED BOX KARAOKE are proprietary trade names, trademarks and service marks of RED BOX KARAOKE. As such, these marks are of great value to RED BOX KARAOKE. Use of RED BOX KARAOKE on any item not produced by RED BOX KARAOKE is strictly prohibited.

5. All designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (“Website Content”), are the proprietary property of RED BOX KARAOKE, its users or its licensors and are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the contents are owned by, licensed to or controlled by RED BOX KARAOKE.

6. No Website Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without prior written permission of RED BOX KARAOKE.

7. Provided that you are eligible for use of this Website, you are granted a limited license to access and use this Website and the Website Content and to download or print a copy of any portion of the Website Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not upload or republish Website Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Website Content is strictly prohibited. Such license is subject to these Terms of Use and does not permit use of any data mining, robots, scraping or similar data gathering or extraction methods.

8. Any use of this Website or the Website Content other than as specifically authorized herein, without the prior written permission of RED BOX KARAOKE, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause.

9. To seek permission in writing to use the Website Content or any part thereof, you must, state the Website Content for use; intent of use; manner of use; time frame of use and identity of the user. RED BOX KARAOKE reserves the right to refuse permission without stating any reason(s); and/or if information submitted by user is deemed insufficient.

10. Modification of any of the Website Contents or use of the Website Contents for any other purpose will be a violation of RED BOX KARAOKE’s copyright and other intellectual property rights.

Member’s Account

Registration and Password

11. In the members’ portion of this Website, you may also be asked to login with your membership username and a password to access. You must provide RED BOX KARAOKE with accurate, complete and updated registration information. Please select a password that would not be obvious to someone trying to guess your password.

12. Keep your membership login username and password secure and protected from unauthorized use or access. You shall not disclose to any person your password and shall not permit or authorize any person to use your membership login number or password for any purpose whatsoever.

13. Be entirely responsible for any and all activities that occur under the use of your membership number and password whether or not actually or expressly authorised by you.

14. Notify RED BOX KARAOKE immediately at support@redbox.com.my if you become aware or suspect that your membership login username and password have been misused or compromised in any way, or any other breach of security that comes to your attention.

15. RED BOX KARAOKE may inactivate, without notice or allowance, your account in case of no respect by you of these general conditions, or other acts against RED BOX KARAOKE’s interests.

16. RED BOX KARAOKE may terminate your membership, delete your profile and any content or information that you have posted on the Website and/or prohibit you from using or accessing the Website (or any portion, aspect or feature of the Website) for any reason or suspicion at any time in its sole discretion, with or without notice.

Use of Electronic Service

17. RED BOX KARAOKE may at any time determine or vary the frequency and manner of use of any Electronic Service on this Website. You agree that any computer output from this Electronic Service is admissible in court as evidence and is binding on us.

18. You shall be responsible for all transactions made by the use or purported use of any Electronic Service by any person, with or without your authority, knowledge or consent, and may not claim against us in respect of any such use or purported use.

19. You shall be responsible for printing or otherwise retaining records of your transactions made by the use of any Electronic Service on this Website. Such records shall be for your own reference only. In the event of any dispute arising from your use or purported use of any Electronic Service, our determination on the matter shall be conclusive against and binding on you.

Right of Access

20. RED BOX KARAOKE reserves all rights to deny or restrict access to this Website to any particular person, or to block access from a particular Internet address to this Website, at any time, without ascribing any reasons whatsoever.

Information you provide

21. Please note that any information, data, material or other communication you transmit or post to the Website will be deemed not to be confidential and non-proprietary. By providing us any information or material, you grant us the unrestricted, irrevocable, perpetual license to use, copy, have used, reproduce, display, modify, have modified, incorporate, sublicense, distribute or otherwise dispose of those information, data, material, and communication. You further agree that RED BOX KARAOKE are free to use any ideas, concepts, know-how or techniques that you send us for any purposes for all commercial and non-commercial purposes.

22. However, RED BOX KARAOKE will not release your name or otherwise publish the fact that you submit materials or other information to us without your permission unless required to do so by law.

23. As a registered user and member of the Website, you may establish an account (“Account”). Do not reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify RED BOX KARAOKE of any security breach of your Account. RED BOX KARAOKE shall not be responsible for any losses arising out of the unauthorized use of your Account.

Online Conduct

24. You acknowledge that all contents, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such contents originated. This means you are entirely responsible for all the contents that you post, email or otherwise transmit via the RED BOX KARAOKE Website. RED BOX KARAOKE does not control any of the content by user posted via the Website and, as such, does not guarantee or warrant the accuracy, integrity or quality of such contents. You understand that by using the Website, you may be exposed to contents that are offensive, indecent, or objectionable. Under no circumstances will RED BOX KARAOKE be liable in any way for any content, including not limited to, any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed or otherwise transmitted via the Website.

Public postings

25. Public postings are subject to review, modification and deletion by RED BOX KARAOKE without prior notice. Although RED BOX KARAOKE reserves the right to block or delete public postings and/or unsolicited emails that otherwise violate this Agreement, it is not RED BOX KARAOKE’s obligation or responsibility to do so.

Anti-Spam Policy

26. To protect the interests of all our Members, RED BOX KAROKE has adopted a Zero-Tolerance stance of spam. Any Member caught spamming will be immediately terminated of his membership. If a Member is terminated for spamming, he or she will lose all Members privileges and/or forfeited of any unpaid monies and unfulfilled bookings. If the spamming activities result in any damage or cause any of the RED BOX KARAOKE other materials. RED BOX KARAOKE shall not be responsible for either the availability or the contents of other third party websites that may be linked to it. RED BOX KARAOKE assumes no responsibility for the deletion or stored email messages.

Disclaimer of Warranties and Liabilities

27. The Contents of this Website are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, RED BOX KARAOKE do not warrant and hereby disclaim any warranty:

(a) as to the accuracy, correctness, fullness, reliability, timeliness, title, merchantability, non-infringement or fitness for any particular purpose of the Contents of this Website. RED BOX KARAOKE may make changes, improvements and/or modifications to the Contents displayed on this Website or its services referred to within, at any time without notice. However RED BOX KARAOKE makes no commitment to update any Contents at the Website which may be out of date;

(b) that the Contents available through this Website or any service or function associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server is and will be free of all viruses or other malicious, destructive or corrupting code, agent, programme or macros and/or other harmful elements including but not limited to computer viruses, hackers, or other technical sabotage.

28. In no event shall RED BOX KARAOKE be liable for any damages, including without limitation direct or indirect , special, incidental, compensatory, exemplary, or consequential damages, losses or expenses, however caused and under any theory of liability arising out of or in connection with (1) use of the company’s sites, or the inability to use such sites by any party; or (2) any failure of performance, error, omission, interruption, defect, delayed operation or transmission; or (3) line or system failure or the introduction of a virus, or other technical sabotage; or (4) any loss suffered as a result of your use or non-access thereof, of any electronic application, payment or other service (“Electronic Service”) available on this Website, even if RED BOX KARAOKE, its employees or representatives thereof, are advised of the possibility or likelihood of such damages, losses or expenses.

29. In no case shall RED BOX KARAOKE, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Website or for any other claim related in any way to your use of the Website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product) posted, transmitted, or otherwise made available via the Website, even if advised of their possibility.

30. RED BOX KARAOKE shall use reasonable efforts to protect information submitted by you in connection with the Website, but you agree that your submission of such information is at your sole risk, and RED BOX KARAOKE hereby disclaims any and all liability to you for any loss or liability relating to such information in any way.

31. RED BOX KARAOKE does not represent or guarantee that the Website will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and RED BOX KARAOKE disclaims any liability relating thereto. You shall be responsible for backing up your own data.

32. RED BOX KARAOKE shall not be liable for any inconvenience, loss, damage or injury suffered by you or any third party arising from or caused by:-

(a)our compliance with any instruction given or purported to be given by you in connection with any Electronic Service, notwithstanding that the integrity of the information comprised in such instruction may have been compromised or impaired during transmission, provided that such compromise or impairment would not have been apparent to a reasonable person receiving such instruction;

(b)you being deprived of the use of any Electronic Service as a consequence of any action by us; or

(c)any Electronic Service not being available due to system maintenance or breakdown/non-availability of any network; or

(d)any failure by us to perform any obligation or observe any part of these Terms of Use if such failure arises from a failure of, or any unauthorized and/or unlawful access to, any machine, data processing system or transmission link or any act of force majeure such as acts of God, war or warlike hostilities, civil commotions, riots, blockades, embargoes, sabotage, strikes, lock-outs, fire, flood, shortage of material or labour, delay in deliveries from sub-contractors, or any event outside our control; or

(e) any equipment or software providers, any service provider, any network providers (including but not limited to telecommunications providers, Internet browser providers and Internet access providers), or any agent or subcontractor of any of the foregoing.

33. Any downloading of data from any Electronic Service on this website is done solely at your risk, and RED BOX KARAOKE will not be liable for the integrity or use of any data downloaded or any loss or damage as a result of reliance on the Contents contained is available from this Website in any way.

34. Neither RED BOX KARAOKE shall be responsible in any way for any direct, indirect, special or consequential, economic, financial, punitive or other damages arising in any way from the provision and/or use of any Electronic Service on this Website.

Indemnity

35. By using the Website, you agree, to the extent permitted by law, to indemnify and hold RED BOX KARAOKE, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of this Terms of Use, your use of the Website, or any action taken by RED BOX KARAOKE as part of its investigation of a suspected violation or as a result of its finding or decision that a violation of this Terms of Use has occurred. This means that you cannot sue or recover any damages from RED BOX KARAOKE, its directors, officers, employees, affiliates, agents, contractors, and licensors as a result of its decision to remove or refuse to process any information or content, to warn you, to suspend or terminate your access to the Website, or to take any other action during the investigation of a suspected violation or as a result of RED BOX KARAOKE’s conclusion that a violation of this Terms of Use has occurred.

37. You will indemnify RED BOX KARAOKE against any liability, loss, damage, including solicitor and client costs and expenses (legal or otherwise) which RED BOX KARAOKE may sustain or incur, directly or indirectly, by reason of our having made available to you any Electronic Service or in acting upon any instructions which you may give in relation to any Electronic Service or any negligence, fraud and/or misconduct on your part or on the part of any agents or representatives of yours or your breach of these Terms of Use.

Links of this Website to other Websites

38. This Website contains hyperlinks to websites which are not maintained by RED BOX KARAOKE. RED BOX KARAOKE is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from use of and/or access to those websites. Use of the hyperlinks and access to such websites are entirely at your own risk. We encourage you to read the privacy statements of each site that collects information from you.

39. Hyperlinks to other websites are provided as a convenience to you. In no circumstances shall RED BOX KARAOKE be considered to be endorsing or verifying such websites, nor shall RED BOX KARAOKE be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked.

Links to this Website from other Websites

40. Except as set forth below, caching and links to, and the framing of this Website or any of the Contents are prohibited.

41. Written permission must be secured from RED BOX KARAOKE prior to linking to, or framing, this Website or any of the Contents, or engaging in similar activities. RED BOX KARAOKE reserves the right to impose any terms and conditions when permitting any linking to, or framing of this Website and/or any of the Contents.

42. Your linking to, or your framing of this Website or any of the Contents constitute acceptance of these Terms of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms of Use. If you do not accept these Terms of Use, you must discontinue linking to, or framing of this Website or any of the Contents immediately.

43. Under no circumstance shall RED BOX KARAOKE be considered to be endorsing or verifying the contents of such websites that hyperlink to this Website or any of the Contents, nor shall RED BOX KARAOKE be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites that hyperlink to this Website or any of the Contents.

44. RED BOX KARAOKE reserves all rights to disable any hyperlinks to, or frames of any website containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

45. RED BOX KARAOKE reserves the right to disable any unauthorised hyperlinks or frames and disclaims any responsibility for the content available on any other website reached by hyperlinks to or from this Website or any of the Contents.

Miscellaneous: 

Fraudulent Enrollment

46. “Fraudulent Enrollment” includes: (a) the enrollment of individuals or entities without the knowledge of and/or execution of a Member Application by such individuals or entities; or (b) the enrollment or attempted enrollment of non-existent individuals or entities as Members (“phantoms”). Fraudulent enrollment constitutes a material breach of these Terms of Use, and is strictly and absolutely prohibited.

Unauthorized Claims and Actions

47. A Member is fully responsible for all of his or her verbal and written statements made regarding RED BOX KARAOKE’s website. Members agree to indemnify RED BOX KARAOKE and RED BOX KARAOKE’s directors, officers, employees, agents, and hold them harmless from any and all liability including judgments, civil penalties, refunds, attorney fees, court costs, or loss of business suffered by RED BOX KARAOKE as a result of the Member’s unauthorized representations or actions.

Notices

48. Any notice given by either party must be in writing and will be deemed duly served if delivered by email notification to the Member’s official email address as allocated by the RED BOX KARAOKE or provided by the Member.

Credit Card

49.  Credit card details are required in order to guarantee your reservation. In order to safeguard and encrypt your credit card information when in transit to us, we use MOL Pay (with “Secure Socket Layer (SSL)”) as our payment gateway for our services. For certain rates or special offers, please note that your credit card may be pre-authorized or charged (sometimes without any option for refund) upon reservation and confirmation of the booking. Please check the promotion details thoroughly for any such conditions prior to making your reservation. In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible . In the event that your credit card company or bank charges you the deductible because of unauthorized transactions resulting from a reservation made on this Website, the costs shall be borne solely by you.

Payment 

Payment must be paid in full when a booking is made. In the event that the payment has not been paid in full for any reason whatsoever, we reserve the right to cancel the booking prior to check-in and/or to disallow you to utilize our services.

Refund & Cancellation

50.  By making a reservation through this Website, you accept and agree to the relevant cancellation and no-show policy of this Website. The general cancellation and no-show policy is as follows :

  • Please check the terms thoroughly for any such conditions prior to making your reservation.
  • By making a reservation through this Website, you accept and agreed that no cancellation or refund will be entertained.
  • Please check all your booking details with any prior condition attached thoroughly before making payment.
  • Please note that all confirmed booking with payment are not eligible for change or cancellation and it’s non-refundable.

Please contact Red Box Karaoke Customer Service at 03-2145 22 33 or email to customerservice@redbox.com.my for any enquiries.

Lateness

51. We shall hold rooms for a maximum of 45 minutes from check in time and we reserve the rights to re-assign suitable timing for the balance of unused duration of bookings.

No Show

52. No refund will be entertained for any bookings that fails to turn-up.

Governing Law

53. These Terms of Use shall be governed and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms of Use shall be filed only in the national, federal or state courts located in Kuala Lumpur, Malaysia and you hereby submit to the jurisdiction of such courts for the purposes of litigating such an action.

Adherence to Laws and Ordinances

53. Some countries, states, provinces, territories, counties and cities have laws regulating certain websites. In most cases these laws are not applicable to Members. However, Members must obey those laws that do apply to them. If a governmental official tells a Member that a law, regulation, or ordinance applies to him and her the Member shall be polite and cooperative, and immediately send a copy of the ordinance to RED BOX KARAOKE. In most cases there are exceptions to the ordinance that may apply to RED BOX KARAOKE‘s members. Members shall comply with all national, federal, state, provincial, territorial, or local laws and regulations.

Discontinuance of Website

55. RED BOX KARAOKE reserves the right to change, modify or discontinue any or all content and/or services of the Website with or without prior notice and without liability to you or any other parties.