Faq
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Frequent Asked
Frequently Asked Question From Our Customer
Our Service Question Based
We’re open daily from 11AM to 1PM.
Walk-ins are welcome, but reservations are recommended during weekends and holidays.
We accept cash, credit/debit cards, and major e-wallets like Touch ‘n Go, Boost, and GrabPay.
Absolutely! We offer themed rooms and special birthday packages.
Yes, our venue is great for company outings, and we offer group discounts.
Some locations host monthly contests and open mic nights. Check our events calendar.
We offer standard, family-sized, VIP, and themed rooms to suit any group.
Yes! Our catalog includes English, Malay, Mandarin, Tamil, Korean, Japanese, and more.
Most rooms support AUX, Bluetooth, and USB playback. Ask our staff for assistance.
Yes, through the “Song Request” form.
We strive for high accuracy.
Yes, check the “Popular” or “Trending” sections.
For parties, we allow cake with prior notice, but external catering is not permitted.
Yes, we provide basic decorations or you can bring your own with prior approval.
For best availability, we recommend booking at least 2 weeks in advance.
Room sizes vary—some fit 2–4 guests, others accommodate up to 20.
All rooms are designed with acoustic insulation for privacy and optimal sound.
Yes, song language and subtitle settings can be adjusted via the remote or touchscreen panel.
